In-SIM software delivering
data and insights to improve
customer experience

Wadaro offers Customer Quality of Experience (QoE) solutions to support Mobile
Network Operators, Telecommunications Regulatory Agencies, and other companies
seeking to leverage data generated from physical Subscriber Identification Module
(pSIM) or Embedded Subscriber Identity Module (eSIM).

In-SIM software delivering data and insights to improve customer experience

Wadaro offers Customer Quality of Experience (QoE) solutions to support Mobile Network Operators, Telecommunications Regulatory Agencies, and other companies seeking to leverage data generated from physical Subscriber Identification Module (pSIM) or Embedded Subscriber Identity Module (eSIM).

Improve Your Customers Quality of Experience (QoE)

Our SIMQOE solution generates data from individual or groups of subscriber’s/devices and delivers a measure of RAN, Core, and Device quality. The information provides insights enabling prompt actions to improve service quality levels and enhance subscriber perception of their brand.

Our SIMGEO positioning solution automatically analyses cellular mobile network radio data to produce a Latitude, Longitude position of a device, where GPS is not available. Wadaro Customers apply SIMGEO to enhance QoE measurement and to enable Location-Based Services (LBS).

We are also the proud holders of the prestigious Red Herring Global Award. The award was granted based on technological innovation, management strength, market size, investor record, customer acquisition, and financial health. In addition, we are 2021/22 UK Department of International Trade Export Champion.

34m

SIMS & ESIMS with
Applets Installed

37.2bn

Reported Key
Performance Indicators

198,020

Number of Unique Device
Types Supported

1.2m

Cell Sites Measured

Our Data & Analytics Support

Data

Deployed as Javacard Applets our Client Software passively gather data from host devices (retail mobile phones and IoT) to reflect network & device performance and subscriber experience.

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Analytics

SIMQOE analytics delivers insights into subscriber behaviour that drives retention and loyalty while increasing lifetime customer value (LCV).

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Subscriber Privacy

We recognise that retaining the privacy of our customer’s subscribers is an important component of the trusted relationship. We, therefore, ensure that subscriber privacy is maintained and managed in accordance with both legal and customer-imposed requirements. We offer a range of options to ensure the security of data in transit and at rest.

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Get Started with Wadaro